Warranty & Terms

By accessing or browsing this website you are agreeing to these Terms & Conditions. We reserve the right to amend these Terms and Conditions at any time without notice.

Age Restriction

By making a purchase on this site, you are agreeing that you are over 18 years of age. We cannot be held responsible for the actions of anyone using this website who is under 18 years of age.

Our products

Some products on this website may contravene local laws in some parts of the world. Dry Herb Vaporizers will not be held responsible in the event of ‘you’ our client contravening such laws. All smoking products purchased from us are for use with tobacco or legal herbal alternatives which comply with the law. It is your responsibility to comply with local laws.

  1. When purchasing products from our website you expressly agree and acknowledge that you will use the products for legal purposes.
  2. You acknowledge and agree that:
    1. Our products, wether offered on this website or otherwise, are sold in and from Victoria (VIC) and are subject to the laws of VIC.
    2. When you place an order to purchase our products, you are making an offer to us.
    3. We have the right to refuse service and orders placed for any of our products.
    4. If your offer is accepted, we will communicate that to you. The offer is accepted in VIC, the place for sale, and our terms of business are governed by VIC laws regardless of the location orders are received.
    5. it is your responsibility to ensure that the product you are purchasing is legal in the state or territory that you reside in.

 

Your information

When you place an order on this website, you agree to provide us with accurate personal and delivery information. If you have provided incorrect information, we cannot be held responsible for issues arising from the use of incorrect information.

 

Stock and Availability

We cannot guarantee availability on all items and reserve the right to cancel any order at any time. If an item is out of stock at time of purchase, you will be notified so other arrangements can be made.

 

Shipping

Shipping may take up to 48hrs after your order is confirmed. It is your responsibility to ensure your shipping address is correct at the time of payment. We accept no responsibility for lost or delayed items due to incorrect shipping addresses.

Please allow up to 10 working days for delivery and additional time for remote areas or during peak periods. Shipping times quoted are estimates only and not a guarantee of delivery. Once an order leaves our warehouse the responsibility for delivery is handed to Australia Post and your will need to contact them directly for enquiries.

 

Payment

When you make a purchase on the Dry Herb Vaporizers Australia website, you are agreeing that you are an authorised user of the account, credit card or debit card used to place your order.

 

Returns

All purchases are final and returns are not accepted except for warranty purposes. Due to Please ensure you select the correct items before placing your order. If you have any questions about an item, please contact us at support@happyrasta.com.au before placing your order

If you receive an incorrect product and do not warn us within fourteen (14) days of receipt thereof, then we will consider this an act of acceptance of the received product in lieu of the ordered article.

Any returns that are excepted will exclude shipping cost and will incur a 10% restocking fee

 

Faulty Items & Warranty Cover

All Vaporizer Devices come with a 12 month Warranty. We will replace any items that are confirmed to be faulty within the warranty period. Some devices come with extended international warranties (greater than 12 months) but you would need to pursue this with the manufacturer directly in most cases. If you feel your item is faulty, please contact us at support@happyrasta.com.au and we will advise you on how to return it to us to assess your query.

 

Pricing & Payments

All prices shown on our website are in Australian Dollars and include GST.

You will be billed in Australian Dollars (we are an Aussie company!).

The billing Company on your bank statement will be Happy Skies Pty. Ltd.

 

Is my card secure to use on your site?

Happy Rasta values the security of your personal information. All details entered in our site go through an encrypted secure socket layer technology (SSL). Your details are then securely transmitted in order to be processed, however we never see or store your credit card details.